1.0 INTRODUCTION TO COMMUNICATION OBJECTIVES To understand:- - The meaning of communication - The communication process To appreciate:- - The importance of communication in an organization -The barriers to communication 1.1. Definition of communication. Communication is an act of any natural or artificial means of conveying information or giving instruction. It’s the process of passing information and understanding from one person to the other. According to Newman and summer Communication is an exchange of facts, ideas, opinions or emotions by two or more persons. According to Peter Little Communication is process by which information is transmitted between individuals/organization so that understanding response results. Its giving, receiving or exchange of information, opinions, or ideas by writing speech or visual means or any combination of the three so that the material communicated is completely understood by everyone concerned.