Conflict management and it's impact on organizational performance- business research project
| Institution | Kimathi Institute of Technology |
| Course | Business , hrm |
| Year | 3rd Year |
| Semester | Unknown |
| Posted By | MAKORI KERECHA |
| File Type | docx |
| Pages | |
| File Size | 132.29 KB |
| Views | 1268 |
| Downloads | 0 |
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Description
While under taking this study the general objectives of this paper is to assess conflict and conflict generating factors and suggest some of the solution methods as it is practiced in particular reference of EthioTelecom.
More specifically, the aim of the study would be:
To identify the type and source of conflict in Telecom.
To examine the effect of conflict on individual, group and organization performance.
To investigate techniques that is used to manage or stimulate conflict in organization.
To investigate the extent to which management and employees understand conflict and how they react to it.
To examine the significant of conflict management, employees and organizational in general.
To identify functional and dysfunctional conflict in organization.
Below is the document preview.
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CHAPTER TWO
Here we have market plan which contains customers, domestic customers, institution, government department, market share/size, competition, promotion and advertisement and many more
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We have organization/management plan which contains the management team, organization charts, other personnel, recruitment, training and promotion, recruitment of employees, training, remuneration and incentives, licenses, permit and by-laws
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It contains production facilities and capacity, production strategy, process and regulations affecting operations. The process involves the steps to be followed in producing garments especially commercial paper patterns and offering services of high standard than competitors. Besides this, it also contains expenses incurred in the business with regulation affecting all operations with the premise.
CHAPTER FIVE
Contains financial plan, pre-operational costs, cash flow statement, Performa, balance sheets, break even analysis and even others which have been indicated in table contain chapter five
The financial statement helps to compare the performance of the business with another business. The interpretation will also enable the business to compare the current performance and also predict the future.
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