Online compliant management system project report

Institution Kisii National Polytechnic
Course ICT/COMPUTER SCIENCE
Year 3rd Year
Semester Unknown
Posted By MAKORI KERECHA
File Type docx
Pages
File Size 2.03 MB
Views 1511
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Description

This study aimed at the design and implementation of an electronic complaint management system for Citizen Collage. The existing system is characterized with several anomalies such as inaccurate reports, lack of privacy in lodging complaints, lack of adequate feedback mechanism and unnecessary delays. The proposed system was designed to overcome all these challenges found in the existing system. Data relating to complains Record System was collected from the students of citizen collage, which was used to design a model for complaint System. The system was implemented using PHP, CSS, JavaScript, and MySQL. The study concludes that the computerized complaint Record system, if deployed, would efficiently eliminate all the challenges associated with the existing system of complaint System at Citizen collage, and increase the productivity of the administrative processes of the Collage at large.
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