Recovery measures in star related hotels in kisii town in post COVID-19 - hospitality and tourism research project
| Institution | Kimathi Institute of Technology |
| Course | Hospitality and tour... |
| Year | 3rd Year |
| Semester | Unknown |
| Posted By | MAKORI KERECHA |
| File Type | docx |
| Pages | |
| File Size | 692.7 KB |
| Views | 1075 |
| Downloads | 0 |
| Price: |
Buy Now
|
Description
Get your editable research project
Since March 11, 2020, the World Health Organization (WHO) established a global pandemic status for 2019 coronavirus disease (COVID-19). Global pandemic status means that the disease is throughout the world; the entire world population wherever their country is,can be potentially be infected. This study aims to examine the recovery measures in star-rated hotels in Nairobi post-COVID-19 Pandemic. The data collection method that was used in the study is the primary data collection method. Primary data collection involved the use of questionnaires distributed to the various star-rated hotels in Nairobi to determine the recovery measures put in place post the COVID-19 Pandemic and weresigned by various managers heading the various departments in the hotels. Questionnaires were used because they are easy to distribute among a large group and large amounts of information can be collected effectively and on time. Questionnaires are alsoeasy to facilitate because the questions are often easy and straightforward, therefore, making them very practical. Data was collected with the aid of a questionnaire as the ideal data collection tool. The target population was star-rated hotels in Nairobi which are 53 in total ranging from two to five-star ratings. The sampling design was a simple random sampling where every member of the population had an equal chance of being selected to be sampled and the sample size will be a target of all the 53 hotels which is the entire population. Data collected through questionnaires wereanalyzed using charts and converted into percentages.Out of the 53 listings of star-rated hotels in Nairobi to whom questionnaires were issued, the response rate was 18 respondents.A total of 88.9 % of the respondents knew about the COVID-19 Pandemic to detail while 11.1% were familiar with it. The study found out the importance of undertaking recovery measures. 66.7% of the respondents thought that it was extremely important to have recovery initiatives in place, 16.7% thought that it was very important,11.1 % thought that it was important while 5.5% thought it was somewhat important.Inconcltion, the study shows that Recovery and sustainability is the most important aspect for Star-Rated Hotels to survive in a post Pandemic era.
Below is the document preview.
FACTORS INFLUENCING LOAN PORTFOLIO PERFORMANCE OF COMMERCIAL BANKS IN KENYA-BUSINESS RESEARCH PROJECT
The banking sector is a key source of funding for most businesses. Improved loans portfolio management leads to high performance in functions and activities of an organization. It has an effect on total economy of the country and activities of all organizations. Commercial banks use various avenues to generate their income. Loans disbursed to customer are among many other avenues that are used to generate revenue. However, not all loans disbursed are serviced by debtors. Defaulted loans are on the increase in most Financial Institutions and this causes the banks not to meet their obligation of wealthy maximization. The study therefore sought to investigate factors influencing Loans Portfolio Performance in Commercial Banks of Kenya. Specific objectives were; to establish influence of Credit Management, to determine the influence of Unsecured Loans, to evaluate the effect of Repayment Characteristics and finally to analyze the influence of Technological advancement on loans Portfolio Performance of Commercial Banks in Kenya. Descriptive research design was used. Data collection was sought from Commercial Banks Headquarters in Nairobi. The study was based on census approach as it focused on all the commercial banks listed on Nairobi Security Exchange (NSE), Kenya. For each commercial bank listed, 5 respondents were sought and this provided 55 respondents. The study employed both secondary and primary data. Instruments used to collect data were questionnaires, financial reports of Central Bank of Kenya website and Kenya Bankers Association journals. The analysis of tabulated data employed descriptive statistics correlation and regression with the use of Statistical Package for Social Science (SPSS). The conclusion from the findings indicates that employing proper Credit Management has affirmative and considerable influence on Loans Portfolio Performance of Commercial Banks in Kenya. Unsecured Loans has a significant and positive impact on Loans Portfolio Performance of Commercial Banks in Kenya. Further it was revealed that employing proper evaluation of Repayment Characteristics has significant and positive influence on Loans Portfolio Performance of Commercial Banks in Kenya and that Technological Advancement has significant and positive influence on Loans Portfolio Performance of Commercial Banks in Kenya. Recommendation of the study is that commercial banks should ensure they adopt sound Polices review, carry out proper client functioning credit management department. Further it is recommended that commercial banks should engage more feasible loan security measures intended to lessen loan delinquency ratios which can subsequently encourage positive customer performance.
1374 Views
0 Downloads
148.01 KB