The Impact of Electronic Banking on Bank Performance: A Case Study on Kenya Commercial Bank (KCB) Abstract In the last few years, there have been a number of problems in electronic banking which might affect the bank performance and staff skills at the most banks, in Kenya Commercial Bank (KCB). In spite of the positive role played by modern technology in the development of the bank performance, it has sustained some negative aspects of bank performance with respect to some banks, in Kenya Commercial Bank (KCB). The proposed research suggests that there is a need for a study of modern means of electronic banking while emphasizing the necessity of developing the bank performance in order, to deliver the best services to customers. Equally important is the impact of electronic banking on bank performance. Moreover, the research attaches importance to the role of modern technology, service, staff skills and customer guideline, in enhancing performance through the use of available resources and the investment of financial and human resources in the implementation and evaluation of performance. In addition, the research is concerned with the efforts made to cope with the challenges facing the staff performance in electronic banking, including the availability of sufficient financial resources, the cooperation of other management in providing e-banking services and, the availability of the trained staff, for using of modern technology, and the provision of incentives for staffs. Despite the results obtained through this research, there is a need for the continuation of studies in this field so that other researchers might illuminate the workings of electronic banking and bank performance of e-banking in the banks, with the huge development in communication technology, on one hand, and give a better skills for staff to perform well in the banks, on the other.