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HRD 2101: LESSON 1 Introduction to Communication Skills
| Institution | JKUAT |
| Course | Common Units |
| Year | 1st Year |
| Semester | Unknown |
| Posted By | Jeff Odhiambo |
| File Type | |
| Pages | 56 Pages |
| File Size | 477.39 KB |
| Views | 5367 |
| Downloads | 1 |
| Price: |
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Description
Welcome to Communication Skills! All human relations, be it formal or non-formal, official or unofficial are created, developed and sustained through communication. As such it is not only important to carry out communication as a means to
facilitating these relationships but to acquire it as an essential skill of life.
Below is the document preview.
HBC 2101: ACCOUNTING FOR MERCHANDISING OPERATIONS
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Income Statements
Single-step income statement
Multiple-step income statement
Gross Margin = Gross Profit = Net Sales – Cost of Goods Sold
Gross Margin ratio = Gross Margin / Net Sales
25 Pages
5157 Views
0 Downloads
62.17 KB
HBC 2101: Accounting Principles Second Canadian Edition
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A merchandising company is an enterprise that buys and sells goods to earn a profit.
1. Wholesalers sell to retailers.
2. Retailers sell to consumers.
25 Pages
3868 Views
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265.27 KB
HBC 2101: Accounting Basics
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In accounting, there are two types of accounts: debit accounts and credit accounts. Under normal accounting circumstances, debit accounts have a positive balance and credit accounts have a negative balance. Along these same lines, each accounting transaction requires two entries: A debit entry and a credit entry. This is called double entry accounting.
2 Pages
4629 Views
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63.1 KB
CILS 2101: COMMUNICATION AND INFORMATION LITERACY SKILLS - full notes
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Welcome to Communication Skills! All human relations, be it formal or
non-formal, official or unofficial are created, developed and sustained through com-
munication. As such it is not only important to carry out communication as a means
to facilitating these relationships but to acquire it as an essential skill of life. This
basically underlines the necessity of the study of this unit as a whole.
159 Pages
5496 Views
0 Downloads
3.55 MB
COMS 110: COMMUNICATION SKILLS 1
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In this note, we shall examine the field of communication to serve as a foundation to what follows in the course. Principally, we shall define communication; outline its elements, principles and its importance in academic and life in general. We shall also briefly examine the various types of communication.
39 Pages
4440 Views
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724.03 KB
HRD 2101: LESSON 2 Verbal Communication
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There are two forms of communication, namely verbal and non-verbal. Communication
by the spoken or written word, as we all may have noticed in our lives, is the most familiar and consciously acclaimed type of communication.
68 Pages
4092 Views
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1.5 MB
HRD 2101: LESSON 3 Patterns and Techniques in Communication
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The flow of information in an organisation is governed by its structure. In simple terms, organisational structure refers to the manner in which staff are arranged into departments and/or sections that handle different yet correlated tasks in the organisation.
24 Pages
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289.22 KB
HRD 2101: LESSON 4 Techniques in Communication
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Hearing- reception of sound. Sound strikes the eardrum causing vibrations. Passive activity. Listening- Hearing and interpreting sounds with an aim to understand the meaning behind the sounds. Active activity.
24 Pages
4470 Views
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293.16 KB
HRD 2101: LESSON 5 sources & use of technology in communication.
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Upon completion of this topic you should be able to:
Outline the types of interviews. Discuss the interview process - preparation and execution by both the interviewer and interviewee. Prepare and use questionnaires to collect data. Apply observation and experimentation techniques in collecting information for purposes of research.
37 Pages
4085 Views
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327.7 KB