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ICM NOTES – FRONT OFFICE OPERATIONS & ADMINISTRATION
| Institution | College |
| Course | Hospitality |
| Year | 1st Year |
| Semester | Unknown |
| Posted By | Rose Oloo |
| File Type | |
| Pages | 122 Pages |
| File Size | 1.01 MB |
| Views | 7692 |
| Downloads | 1 |
| Price: |
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Description
The aim of this course is to introduce the trainees to the systems and procedures required for Front Office Operations. It emphasizes the importance of high standards in personal qualities and the provision of customer service.
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RESEARCH METHODOLOGY
The purpose of this research is to discover answers to questions through the application of scientific procedures
21 Pages
1439 Views
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237.43 KB
DEMOGRAPHIC MEASUREMENT TOOLS AND TECHNIQUES
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The major demographic processes of fertility mortality and migration constitute of the basic components to determine the size composition and distribution of a population which require basic tools and techniques of measurements
22 Pages
6370 Views
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134.16 KB
DATABASE
Database is a common data pool maintained to support the various activities taking part in an organisation
No pages found
895 Views
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629.11 KB
DATA SECURITY AND CONTROL
Data and information must be protected against unathorized access, modification or acces
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402 Views
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1.47 MB
DCM MODULE 3 : PROJECT AND CONTACT MANAGEMENT
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A project is a complex of activities where resources are used in expectation of returns. It intends to achieve specific objectives. It has a sequence of investments and production activities and a specific group of benefits that can be identified and valued either socially or monetarily.
51 Pages
7361 Views
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1.14 MB
COMPUTER HARDWARE NOTES
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A computer is an electronic device that accepts data as input,and transform it under the influence of a set of special instructions called programs,to produce the desired output referred to as Information.
121 Pages
7433 Views
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13.95 MB
WAREHOUSING OPERATIONS AND STOCK CONTROL
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Warehousing is the storage of goods until they are needed. The goal of warehouse operations is to satisfy customers’ needs and requirements while utilizing space, equipment, and labor effectively. The goods must be accessible and protected. Meeting this goal requires constant planning and ongoing change.
59 Pages
6674 Views
1 Downloads
1.85 MB
4 Ps of Marketing
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Marketing is the process of getting potential clients or customers interested in your products and services. The keyword in this definition is "process". Marketing involves researching, promoting, selling, and distributing your products or services.
21 Pages
6248 Views
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765.94 KB
GENERAL STUDIES NOTES
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The basis of any family is the couple i.e. a man and a woman who are united by marital bond or by marriage. Marriage is the marital union of man and woman by virtue of living together in undivided partnership.
36 Pages
8033 Views
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546.25 KB
Principles and practices of marketing
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A market is: An aggregate of people who, as individuals or organizations, have needs for products or services and who have the ability, willingness and authority to purchase such products.
93 Pages
7793 Views
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1.15 MB