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ICM NOTES – FRONT OFFICE OPERATIONS & ADMINISTRATION

Institution	College
Course	Hospitality
Year	1st Year
Semester	Unknown
Posted By	Rose Oloo
File Type	pdf
Pages	122 Pages
File Size	1.01 MB
Views	4262
Downloads	0
Price:	Ksh. 200 Buy Now Buy via whatsapp

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Description

The aim of this course is to introduce the trainees to the systems and procedures required for Front Office Operations. It emphasizes the importance of high standards in personal qualities and the provision of customer service.

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