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ICM NOTES – FRONT OFFICE OPERATIONS & ADMINISTRATION
| Institution | College |
| Course | Hospitality |
| Year | 1st Year |
| Semester | Unknown |
| Posted By | Rose Oloo |
| File Type | |
| Pages | 122 Pages |
| File Size | 1.01 MB |
| Views | 4771 |
| Downloads | 0 |
| Price: |
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Description
The aim of this course is to introduce the trainees to the systems and procedures required for Front Office Operations. It emphasizes the importance of high standards in personal qualities and the provision of customer service.
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INTRODUCTION TO COMPUTERS NOTES
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A Computer is an electronic device that operates (works) under the control of programs stored in its own memory unit.
41 Pages
4115 Views
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1.05 MB
FUNDAMENTALS OF ICT NOTES
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ICT - Information Process Computers + Computer Technology Networks. Hardware - is tangible or physical parts of a computer e.g keyboards, mouses, screen, printer. Software - is intangible parts of a computer it refers to instructions that direct computer hardware on what to do.
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INTEGRATED SCIENCE EXPLAINED NOTES
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Download a copy of INTEGRATED SCIENCE EXPLAINED. The notes are precise, complete and comprehensive. This will serve you well!
21 Pages
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435.98 KB
Business Studies Grade 7 Term 1 Notes
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Business refers to any activity that is carried out by an individual or an organization concerned with provision of goods and services with the aim of making profits
15 Pages
4849 Views
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306.62 KB
COST ACCOUNTING NOTES
Introduce students to aspects of cost and management accounting in the creation of
information for management decision making.
211 Pages
657 Views
0 Downloads
2.82 MB
HUMAN RESOURCE MANAGEMENT (HRM) NOTES
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This chapter introduces the students with the basic concepts of the human resource
management (HRM). HRM is the study of activities regarding people working in an organization.
115 Pages
3618 Views
0 Downloads
363.61 KB
INTERMEDIATE ACCOUNTING NOTES
The conceptual framework of accounting, also called the theoretical framework of
accounting is a coherent system of interrelated objectives and fundamentals that
can lead to consistent standards and that prescribes the nature, function and limits
of financial accounting and financial accounting statements.
97 Pages
650 Views
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1.13 MB
INTERMEDIATE MICROECONOMIC NOTES
Introduction: Meaning and purpose of microeconomic theory, Basic concepts and
mode of analysis, Traditional vs modern microeconomics, The Theory Of Consumer
Behaviour: Consumer Theory, The Budget Constraint, Consumer Preferences,
Utility: The Utility Function, Marginal Utility and Marginal Rate of Substitution,
Revealed Preference Theory, The Slutsky Equation, Production Theory,
Markets: Perfect Competition, Imperfect Competition, Game Theory: Elements of
Game theory, The Payoff matrix of a game, Nash Equilibrium, Secure Strategies,
General Equilibrium, Market Disequilibrium, Production, Distribution of Welfare
163 Pages
1738 Views
0 Downloads
1.03 MB
INTRODUCTION TO FINANCIAL MANAGEMENT NOTES
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Finance is the art and science of managing money. It is concerned with the processes,
institutions, markets and instruments involved in the generation and transfer
of money among individuals, businesses, and governments.
167 Pages
3857 Views
0 Downloads
624.76 KB
PRINCIPLES OF AUDITING NOTES
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The explanatory foreword to the ISA International Standards on Auditing describes
audit as the independent examination of an expression of an opinion on the financial
statements of an enterprise by an appointed auditor in pursuance of that appointment
and in compliance with any relevant statutory obligation.
242 Pages
2412 Views
0 Downloads
680.81 KB